Turning complex
systems into
clear language
I write documentation that non-technical users can act on confidently — and that engineers can trust for accuracy.
View my work →About
I'm transitioning into technical writing after years of explaining complex technology to non-technical people — including running a business that taught Android customization to everyday users. That experience taught me that the gap between expert and user is always a documentation problem.
I'm currently completing a diploma in English writing and literature, and building a portfolio that demonstrates real documentation skills: audience analysis, content restructuring, and writing that people can actually follow.
Selected work
The NextDNS Setup screen displays a sensitive Profile ID with no security warning. Identified the gap through forum research, then redesigned the screen with a yellow Caution banner and consistent color coding — so users encounter the warning before the data.
View project →Cisco's original guide targets IT professionals. I rewrote it for the non-technical remote employee who simply needs to connect. Identified six documentation failures in the source, restructured around the reader's task flow, and added a troubleshooting section covering six common failure scenarios.
View project →Rapyd's original API docs presented workflow steps before defining key concepts and included end-user content irrelevant to developers. Identified five documentation failures, restructured around the developer's task flow, and split the workflow by actor to clarify responsibility.
View project →Skills & tools
- Audience & persona definition
- Procedure writing
- API documentation
- Content restructuring
- Scope & non-scope framing
- What → Why → How structure
- Active voice & plain language
- Definition writing
- Callout & warning design
- Parallel structure
- Markdown & HTML
- Python (Pillow, scripting)
- DNS & networking concepts
- REST API concepts
- UX design coursework
- Hebrew (native)
- English (professional)
- Diploma in English writing and literature (in progress)
Contact
docs work harder.
Available for junior technical writing roles, freelance documentation projects, and internships with Israeli tech companies.